Delayo.
UK GDPR Encrypted • £2 Fixed Fee

UK Train Delays. Refunded.

Automatic Delay Repay claim automation under Consumer Rights Act 2015.

What Delayo. Does? ▼ Learn more

Delayo. generates and dispatches official Letter of Authority and claim representation documents for delayed UK train journeys under the Consumer Rights Act 2015 and National Rail Conditions of Travel.

How it works in 3 simple steps:

  1. Check your delay duration and claim eligibility.
  2. Provide journey details and upload your ticket photo proof.
  3. We generate your legal documentation and dispatch it directly to the train operator.

Important: Delayo. is an independent document preparation and digital representation platform operated by DEA Bookkeeping and Payroll Services (Sole Trader), not affiliated with National Rail. Final claim approval and payout amounts remain at the sole discretion of the respective Train Operating Company.

Step 1: Check Journey Eligibility

⚡ Auto-Fill Journey with AI Scanner

Upload your ticket photo/PDF to automatically extract stations, date, and price!

Delay Repay claims must be submitted within 28 days of your travel date.

Eligible for Delay Repay Refund!

Delay duration: 0 minutes

50% Refund Tier

Your claim qualifies for automatic processing under National Rail guidelines.