Claim Your ScotRail Delay Repay Refund
Check your ScotRail delay compensation in minutes. Eligible for delays of 30 mins or more, with claims accepted within 28 days of travel.
ScotRail Delay Repay — Frequently Asked Questions
How do I claim Delay Repay compensation from ScotRail? ▼
Enter your ScotRail journey details above — departure and arrival stations, scheduled and actual arrival time — and Delayo. instantly checks your eligibility, generates your Letter of Authority, and dispatches your claim to ScotRail on your behalf for a flat £2.00 fee.
What is the minimum delay to qualify for ScotRail Delay Repay? ▼
ScotRail compensates passengers for delays of 30 mins or more under its Delay Repay scheme and the Consumer Rights Act 2015. ScotRail Delay Repay standard.
How long do I have to submit a ScotRail delay claim? ▼
You have 28 days from your date of travel to submit a Delay Repay claim to ScotRail. We recommend claiming as soon as possible after your journey, while your ticket and delay details are easy to evidence.
Claim Delay Repay From Other UK Train Operators
- Apex Rail Express TO Delay Repay
- Avanti West Coast Delay Repay
- TransPennine Express Delay Repay
- Great Western Railway (GWR) Delay Repay
- London North Eastern Railway (LNER) Delay Repay
- South Western Railway Delay Repay
- Southeastern Delay Repay
- CrossCountry Delay Repay
- London Northwestern Railway Delay Repay
- East Midlands Railway Delay Repay
- Southern Railway Delay Repay
- Thameslink Delay Repay
View all UK train operators → • Read our Delay Repay guides →
What Delayo. Does? ▼ Learn more
Delayo. generates and dispatches official Letter of Authority and claim representation documents for delayed UK train journeys under the Consumer Rights Act 2015 and National Rail Conditions of Travel.
How it works in 3 simple steps:
- Check your delay duration and claim eligibility.
- Provide journey details and upload your ticket photo proof.
- We generate your legal documentation and dispatch it directly to the train operator.
Important: Delayo. is an independent document preparation and digital representation platform operated by DEA Bookkeeping and Payroll Services (Sole Trader), not affiliated with National Rail. Final claim approval and payout amounts remain at the sole discretion of the respective Train Operating Company.
Step 1: Check Journey Eligibility
Upload your ticket photo/PDF to automatically extract stations, date, and price!
Eligible for Delay Repay Refund!
Delay duration: 0 minutes
Your claim qualifies for automatic processing under National Rail guidelines.